Racism is a discriminatory theory, according to which there is no equality of human races. On the other hand, xenophobia is fear, distrust, dislike and hostility towards all foreigners. In the  OCHRÁŇMA.sk hotline, we can encounter this type of incident, for example, on social networks, chats, forums or in comments to articles. They are characterized by verbal abuse, profanity, ridicule, intimidation and threats to an individual or a group of people against another group of people.